Terms and Conditions
Effective Date: 01 October, 2024
Last Updated: 01 October, 2024
Welcome to FOLD. These Terms and Conditions (“Terms”) govern the use of our website https://fold.archtwist.com/ (the “Site”), any purchases you make from our Site, and the services we provide. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site.
1. Website Use
By using our Site, you agree to comply with all applicable laws and regulations. You must be at least 18 years old to make a purchase on our Site.
A. Account Creation
To access certain features or services on our Site, you may be required to create an account. You are responsible for maintaining the confidentiality of your account login details and for all activities that occur under your account.
B. Prohibited Uses
You agree not to use the Site for any unlawful purpose or in violation of these Terms, including:
- Engaging in fraudulent activities.
- Impersonating any individual or entity.
- Disrupting the security or functionality of the Site.
2. Purchases and Payments
When you make a purchase on our Site, you agree to the following terms:
A. Product Availability
All products listed on our Site are subject to availability. We reserve the right to limit quantities, discontinue products, or update product descriptions at any time without notice.
B. Pricing
All prices on our Site are in Bangladeshi Taka(BDT) and include applicable taxes unless otherwise stated. We strive to ensure accurate pricing but reserve the right to correct errors in pricing at any time.
C. Payment Methods
We accept cash on delivery and bKash Payment. All payments are securely processed through third-party payment gateways.
D. Order Confirmation
Once you place an order, you will receive an email confirming the details of your order. This confirmation does not guarantee product availability but acknowledges that we have received your order.
3. Shipping and Delivery
We deliver products within Dhaka city. Please review the shipping terms carefully:
A. Delivery Timeframes
Estimated delivery timeframes are provided on the product page. While we strive to meet these estimates, delays may occur due to unforeseen circumstances.
B. Product Inspection
You are required to inspect your product upon delivery and in the presence of the delivery personnel. If there is an issue, you may return the product at the time of delivery as per our [Return and Refund Policy].
C. Failed Delivery Attempts
If delivery cannot be completed due to incorrect information provided by the customer or refusal to accept delivery, you may be charged an additional delivery fee for reattempts.
4. Returns and Refunds
Our return and refund policy is outlined in detail on the [Return and Refund Policy] page. Key terms include:
- Returns can only be made at the time of delivery and in front of the delivery personnel.
- Refunds will be processed for non-delivered products or returned items meeting our return conditions.
5. Intellectual Property
All content on the Site, including but not limited to text, images, logos, designs, and software, is the intellectual property of FOLD or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content from the Site without our express written permission.
6. Limitation of Liability
To the maximum extent permitted by law, FOLD shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of the Site, including but not limited to:
- Errors or omissions in content.
- Unauthorized access to your account.
- Disruptions or delays in service.
In no event shall our total liability exceed the amount paid by you for the product or service in question.
7. Disclaimer of Warranties
Our Site and the products we offer are provided on an “as-is” and “as available” basis. We make no warranties, express or implied, regarding the functionality of the Site or the fitness of our products for a particular purpose.
We do not guarantee that the Site will be error-free, secure, or uninterrupted.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Bangladesh, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms shall be resolved in the courts of Dhaka, Bangladesh.
9. Changes to These Terms
We reserve the right to update or modify these Terms at any time without prior notice. Changes will take effect immediately upon posting to the Site. It is your responsibility to review these Terms regularly for updates.
10. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
FOLD
Address: 32, Mymensingh Lane, Banglamotor, Dhaka
Email: fold@archtwist.com
Phone: +880 1308 982701
